Revamping All Product Documentation

April 13, 2023May 29, 2023

Measuring Experience Quality

March 24, 2019April 14, 2023

Designing a New Device Experience for Store Associates

November 24, 2018April 14, 2023

Visualizing a Future-State Experience

July 24, 2018April 19, 2023

A Framework for Creating Experience Strategies

May 3, 2018April 14, 2023

Mapping the Sales Floor Associate Experience

March 8, 2017April 14, 2023

Elevating the Digital Experience In-Store

May 4, 2016April 14, 2023

Creating a Design Playbook for eBay Inc.

July 28, 2014April 14, 2023

Developing a Localized Content Strategy

September 7, 2012April 14, 2023

Implementing a Trust Communication Framework

June 21, 2011April 14, 2023